Minimum Requirements

To qualify for a loan, applicants must:

• Be 18 years of age or older.

• Have a valid South African ID or an acceptable legal document permitting them to enter into a credit agreement in South Africa.

• Have a regular and verifiable source of income.

• Have an active South African bank account in the applicant's own name.

• Provide a valid cellphone number and email address (where applicable).

• Reside in South Africa.

• Consent to affordability, identity, fraud prevention, and credit bureau assessments.

Meeting these minimum requirements does not guarantee loan approval.

Documents Required

Applicants may be requested to submit:

• South African ID or acceptable legal identification.

• Latest payslips or proof of income.

• Latest 3 months' bank statements.

• Proof of residence (where required).

• Employment confirmation (where applicable).

• Pension confirmation (for pensioners).

• Driver earnings statements (for gig economy drivers such as Uber, Bolt, MRD, Checkers Sixty60, Takealot, etc., where applicable).

• Any additional documentation reasonably required to complete the assessment.

Submitting fraudulent or altered documents will result in immediate rejection and may be reported to the relevant authorities.

Affordability Assessment

The National Credit Act requires every registered credit provider to determine whether a loan is affordable before granting credit.

Our affordability assessment considers:

• Gross monthly income.

• Net monthly income.

• Statutory deductions.

• Existing credit obligations.

• Living expenses.

• Monthly debit orders.

• Disposable income.

• Banking behaviour.

• Credit bureau information.

• Employment stability.

• Income consistency.

If we believe that granting the loan would result in over-indebtedness, the application will be declined.

Credit Bureau Checks

By submitting an application, applicants consent to ImaliYakho obtaining information from registered credit bureaus.

These checks may include:

• Credit score.

• Payment history.

• Existing loans.

• Judgments.

• Defaults.

• Collections.

• Debt review status.

• Administration orders.

• Sequestration status.

• Identity verification.

Credit bureau information forms only one part of our overall assessment.

Reasons an Application May Be Declined

Applications may be declined for reasons including, but not limited to:

• The loan is not affordable.

• Insufficient disposable income.

• Poor repayment history.

• Existing over-indebtedness.

• Active debt review.

• Administration order.

• Sequestration.

• High financial risk.

• Unstable income.

• Income cannot be verified.

• Employment cannot be verified.

• Bank account cannot be verified.

• Identity cannot be verified.

• Suspicion of fraud.

• False or misleading information.

• Altered or forged documents.

• Incomplete application.

• Required documents not submitted.

• Applicant does not meet internal lending criteria.

• Previous unpaid or defaulted loans with ImaliYakho.

• Banking behaviour indicating elevated repayment risk.

• Any other reason permitted by law and consistent with responsible lending obligations.

Fraud Prevention

To protect our customers, we use various fraud prevention measures, including:

• Identity verification.

• Bank account verification.

• Income verification.

• Employment verification.

• Device and application risk checks.

• Credit bureau verification.

• Manual review where necessary.

Applications suspected of fraud may be rejected without further processing.

Privacy

Your personal information is processed in accordance with the Protection of Personal Information Act (POPIA).

Information may be shared with:

• Registered credit bureaus.

• Fraud prevention agencies.

• Verification service providers.

• Payment service providers.

• Regulatory authorities where required by law.

We do not sell your personal information.

Loan Approval

Approval is based on the overall outcome of our assessment and not on any single factor.

Approval is subject to:

• Successful affordability assessment.

• Identity verification.

• Credit assessment.

• Fraud screening.

• Internal risk assessment.

• Acceptance of the credit agreement.

Even where an applicant has previously received a loan from ImaliYakho, future applications will always be assessed afresh.

Loan Amounts

Loan amounts offered depend on several factors, including:

• Affordability.

• Income.

• Existing financial obligations.

• Credit profile.

• Previous repayment behaviour.

• Internal lending policies.

The amount requested may differ from the amount approved.

Interest and Fees

All interest rates and fees comply with the National Credit Act and applicable regulations.

Applicable charges may include:

• Initiation fee.

• Monthly service fee.

• Interest.

• Collection costs (where permitted by law).

• Default administration charges (where legally applicable).

All costs will be fully disclosed before any agreement is signed.

Responsible Borrowing

Borrow only what you need and what you can comfortably afford to repay.

Before accepting any loan, ensure that you understand:

• The repayment amount.

• The repayment dates.

• Interest and fees.

• The total cost of credit.

• The consequences of missing payments.

If your financial circumstances change, contact us as soon as possible so that we can discuss available options.

Appeals and Reconsideration

If your application is declined and you believe the decision was based on incorrect or outdated information, you may contact ImaliYakho and request that your application be reviewed.

Additional or updated supporting documents may be requested. Submission of further information does not guarantee approval.

No Obligation to Grant Credit

ImaliYakho is under no legal obligation to approve every application.

Credit is granted solely at the discretion of ImaliYakho after completion of all assessments required by law and our internal responsible lending policies.

Contact Us

If you have questions regarding this Lending Policy or your application, please contact our customer support team using the contact details provided on the ImaliYakho website.

Disclaimer

ImaliYakho is committed to fair, transparent, and responsible lending. Our lending decisions are made objectively, without unlawful discrimination, and in compliance with the National Credit Act, the National Credit Regulator's affordability assessment regulations, the Protection of Personal Information Act (POPIA), and all other applicable South African legislation.